Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.

We use cookies on this website to:

• recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);

• obtain information about your preferences, online movements and use of the internet;

• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;

• target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and

• make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form).

We use the following types of cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website.

•  Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Apart from in the case of strictly necessary cookies, we will need your consent in order to use cookies on this website.

First and third party cookies

First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by another website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

We use third party cookies on our website and details of these are included in the table below.

 The below provides more information about the cookies we use and why:

Name; Type & Duration; Purpose

Functional & Required Cookies

_acloggedin; January 1, 2025 Cookie; Supports login by Scheduling client if the client has an account

_client_acloggedin; January 1, 2025 Cookie; Supports login by Scheduling client if the client has an account

algoliasearch-client-js; Persistent localstorage; Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster

CART; Two week Cookie; Shows when a visitor adds a product to their cart

CHECKOUT_WEBSITE; Session Cookie; Identifies the correct site for checkout when checkout when your domain is disabled

client_username; One year Cookie; Remembers a logged in Scheduling client's username between visits

Commerce-checkout-state; Session sessionstorage; Stores state of checkout while the visitor is completing their order in PayPal

Crumb; Session Cookie; Prevents cross-site request forgery (CSRF) 

hasCart; Two weeks Cookie; Tells Squarespace that the visitor has a cart

Locked; Session Cookie; Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

orderStatusSessionToken; One year Cookie; Authenticates a visitor who logs into an order status page.

PHPSESSID; One month Cookie; Securely authenticates a visitor during their checkout in Scheduling.

RecentRedirect; 30 minutes Cookie; Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

remember_client; 365 days Cookie; Remembers Scheduling client’s login details if they have an account

siteUserCrumb; Three years Cookie; Prevents cross-site request forgery (CSRF) for logged in site users

SiteUserInfo; Three years Cookie; Identifies a visitor who logs into a customer account

SiteUserSecureAuthToken; Three years Cookie; Authenticates a visitor who logs into a customer account

squarespace-announcement-bar; Persistent localstorage; Prevents the announcement bar from displaying if a visitor dismisses it

squarespace-liked; Persistent localstorage; Shows when you've already "liked" a blog post

squarespace-popup-overlay; Persistent localstorage; Prevents the promotional pop-up from displaying if a visitor dismisses it

squarespace-video-player-options; Persistent localstorage; Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace

ss_cookieAllowed; 30 days; Cookie; Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

ss_sd; Session Cookie; Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

Test; Session Cookie; Investigates if the browser supports cookies and prevents errors

TZ; Persistent; localstorage; Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

Analytics and Performance Cookies

ss_cid; Two years; Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit; Two years; Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit; 30 minutes; Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr; Two years; Identifies unique visitors and tracks a visitor’s sessions on a site 

ss_cvt; 30 minutes; Identifies unique visitors and tracks a visitor’s sessions on a site

How to turn off cookies or alter settings

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

Except for essential cookies, all cookies will expire after two years.